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網(wǎng)站搜索系統(tǒng)設(shè)計(jì)的十個(gè)要點(diǎn)

來(lái)源:尚品中國(guó)| 類型:網(wǎng)站百科| 時(shí)間:2012-08-16
網(wǎng)站制作公司尚品中國(guó):現(xiàn)在的用戶普遍耐心不足, 他們不會(huì)根據(jù)你的導(dǎo)航一個(gè)一個(gè)的點(diǎn)下去, 從而找他們所要的東西,除非他想要的東西很容易的通過(guò)導(dǎo)航就可以找到。在這樣的情況下,只要在一個(gè)內(nèi)容不算少的網(wǎng)站中, 搜索系統(tǒng)都會(huì)顯的極其重要, 因?yàn)榇蟛糠钟脩舳紩?huì)通過(guò)搜索來(lái)找到他們想要 的內(nèi)容。當(dāng)你的用戶訪問(wèn)你的網(wǎng)站時(shí),搜索不到他想要的東西時(shí),沮喪之余他唯一做的一件事就是關(guān)閉你的網(wǎng)站, 然后給它打上網(wǎng)站不好用的標(biāo)簽, 或許以后這個(gè)用戶就不會(huì)再來(lái)訪問(wèn)你的網(wǎng)站了。
Web site production company Chinese Luxuries: users are now generally insufficient patient, they are not according to your navigation to a point down, to find out what they want, unless he wants something easily through the navigation can be found. In this case, as in a content not less website, search system will be significant important, because most users will search through to find the content they want. When your users when they visit your site, not to search for what he wants, frustrated by the only thing he do is close your website, then gives it on the website and not with the label, perhaps later this user will visit your site.

一、搜索組件應(yīng)該明顯,容易讓用戶找到 用戶為什么訪問(wèn)你的網(wǎng)站, 絕大部分是因?yàn)橛脩粽J(rèn)為你的網(wǎng)站有他們感興趣的內(nèi)容才來(lái) 的。當(dāng)一個(gè)有明確目標(biāo)的用戶進(jìn)來(lái)時(shí),一般情況下他有兩種方式來(lái)選擇他所需要的內(nèi)容。一 是導(dǎo)航,二是搜索。一般全局導(dǎo)航在網(wǎng)站上都是在網(wǎng)站頂端。那搜索組件呢?雖然他并不一 定要在網(wǎng)站的頂端,但它至少也要讓用戶方便的找到它。假如你放在一個(gè)很隱蔽的地方,試 想一下若你是訪問(wèn)這個(gè)網(wǎng)站用戶, 你是否會(huì)因?yàn)檫@個(gè)隱藏的搜索組件而詛咒這個(gè)把搜索擺放 在這的設(shè)計(jì)者呢?
The search component should be obvious, easy for users to find why the user visits your site, the majority is because the users think your site have their content of interest to the. When a clear target users came in, he normally there are two ways to choose what he need content. A navigation, two is the search. General global navigation on the web are in the websites of the top. The search component? Although he is not a must in the site of the top, but it should at least let users easily find it. If you put it in a hidden place, try to think about if you are visiting this site, you will because of this hidden search component and cursed the search in the designer?

二、搜索組件的設(shè)計(jì)應(yīng)該方便用戶操作 搜索組件,一般情況下有三個(gè)元素:標(biāo)簽,搜索框,搜索按鈕?,F(xiàn)在互聯(lián)網(wǎng)已經(jīng)不是什么新奇玩意兒了, 用戶都知道有個(gè)搜索框放那就是搜索功能, 所以很多網(wǎng)站也就不再設(shè)置標(biāo) 簽告訴用戶這是搜索了。 更有一些網(wǎng)站直接就一個(gè)搜索框, 框內(nèi)放一個(gè)放大鏡圖標(biāo)告訴用戶, 這就是搜索系統(tǒng)。其實(shí)這樣做并不好,你應(yīng)該提供給用戶鼠標(biāo)和回車(chē)鍵兩種操作方式。在我 們開(kāi)始做產(chǎn)品時(shí),就被告知,設(shè)計(jì)一個(gè)產(chǎn)品要把用戶當(dāng)成小白來(lái)對(duì)待,設(shè)計(jì)的東西越傻瓜越 好,因?yàn)樵缴倒系臇|西,用戶用起來(lái)才會(huì)覺(jué)得更好用。所以多設(shè)置一個(gè)搜索按鈕,對(duì)用戶來(lái) 說(shuō)不但沒(méi)有阻礙,反而有利于用戶使用。即使因?yàn)檫@個(gè)按鈕破壞了你所認(rèn)為的美觀,也是值得的。
The search component design should be convenient for users to search for components, generally have three elements: label, search box, search button. Now the Internet has no novelty, users know there is a search box that is the search function, so a lot of sites will no longer set tag tells the user it is search. Some sites directly from a search box, box to put a magnifying glass icon to tell an user, this is a search system. In fact, it is not good, you should be provided to the user mouse and enter the two mode of operation. I began to do products, it was told that, the design of a product to the user as a white to treat, to design something more fool is good, because the more fool things, the user use will feel better. So setting a search button, the user can not only block, it is beneficial to users. Even if this button destroy what you think is beautiful, it is worth.

三、搜索框的設(shè)計(jì)應(yīng)該具有便利性 當(dāng)你害怕用戶不知道該怎么使用搜索系統(tǒng)時(shí), 你需要在你的搜索框里加入索引, 如請(qǐng)輸 入關(guān)鍵字。 當(dāng)用戶點(diǎn)擊你的搜索框時(shí)這些字就需要自動(dòng)消失了, 否則用戶還要清除你所設(shè)置 的索引才能操作。 當(dāng)焦點(diǎn)在搜索框時(shí)最好將搜索框的邊線加上顯眼的顏色以告知用戶, 你現(xiàn) 在是處在搜索框區(qū)域中。 當(dāng)用戶輸入字符時(shí)最好給他加入一個(gè)清除小功能, 這就可以方便用 戶想更換搜索內(nèi)容時(shí)快速清除搜索框內(nèi)的內(nèi)容。
Search box design should have the convenience when you are afraid of users do not know how to use the search system, you need in your search box to join index, such as please enter keyword. When the user clicks on your search box when it needs to go away, otherwise the user will purge you the set index to operation. When the focus is on the search box will be the best search box to the sideline with conspicuous color to inform a user, are you in the search box area. When the user to enter characters better give him join a clearance of small function, which can be convenient for users to replace the search content rapid removal of the search box contents.

四、如果有可能,請(qǐng)根據(jù)用戶的選擇匹配相關(guān)內(nèi)容方便用戶進(jìn)行準(zhǔn)確搜索 用戶在搜索內(nèi)容時(shí), 很有可能忘記自己想要的東西的關(guān)鍵字是哪些了, 當(dāng)他嘗試進(jìn)行搜 索時(shí)輸入某個(gè)字符時(shí), 你的搜索系統(tǒng)出現(xiàn)一個(gè)下拉列表, 里面是根據(jù)他上面所輸入的關(guān)鍵字 所進(jìn)行匹配的搜索提示,這是一個(gè)多么讓人興奮的功能啊。
If possible, please according to the user's chosen to match the related content is convenient for users to carry out accurate search users search for content, are likely to forget the things you want keywords which, when he tried to search the input a character, you search system to appear in a drop-down list, which is based on the he is the input keyword matching search tips, this is a very exciting function.

五、不要在一開(kāi)始就給用戶提供高級(jí)搜索 或許你想讓用戶更準(zhǔn)確更方便的找到他想要的東西, 因此你給他提供一個(gè)高級(jí)搜索。 其 實(shí)現(xiàn)在的用戶是比較懶的, 他并不愿意去使用你的高級(jí)搜索, 他只需要一個(gè)搜索框和一個(gè)搜 索按鈕。 假如你對(duì)你的內(nèi)容分的很細(xì), 并在搜索框旁邊提供給他網(wǎng)站內(nèi)容分類的選擇也是可 以的,但千萬(wàn)要注意,默認(rèn)分類一定要是“全部”。用戶現(xiàn)在使用搜索已經(jīng)很頻繁了,在他 們的記憶中,只需要輸入關(guān)鍵字就可以得到所要的結(jié)果,這時(shí)你只提供分類搜索,而不提供 全站搜索,用戶就會(huì)有怨言了。(其實(shí)用戶進(jìn)入這個(gè)網(wǎng)站大部分是為了要下載東西的, 但沒(méi)想到直接搜索出來(lái)的結(jié)果竟然是資訊)
Do not start to provide users with advanced search you might want to allow the user to more accurately and more easily find what he wants, so you give him an advanced search. The realization of the user is lazy, he is not willing to use your advanced search, he just needs a search box and a search button. If your content is very fine, and in the search box next to his web content classification selection also can, but be careful, must be " all default classification ". Users now use the search is very frequent, in their memory, only need input keywords can get the results, then you can only provide classification search, without providing search, users will have a complaint. ( in fact, most users enter the site to download things, but did not think of the direct search results is actually information )

六、請(qǐng)為用戶提供結(jié)果的二次篩選功能當(dāng)你的網(wǎng)站內(nèi)容很多, 且有可能相同的關(guān)鍵字搜索出來(lái)的結(jié)果是在不同分類下, 或者是一個(gè)購(gòu)物網(wǎng)站時(shí)你就需要提供一個(gè)篩選功能了。 一般情況下, 用戶在搜索時(shí)都會(huì)對(duì)內(nèi)容進(jìn)行 二次篩選,尤其是購(gòu)物網(wǎng)站、求職網(wǎng)站。倘若你不提供一個(gè)篩選功能,用戶只能一個(gè)個(gè)找下去,雖然不至于像八年抗戰(zhàn)那樣,但用戶的體驗(yàn)肯定是很糟糕的。但如果你給用戶提供一個(gè) 篩選功能,如:價(jià)格區(qū)間,品牌,銷(xiāo)量等,我想用戶是會(huì)感謝你的,畢竟這樣用戶能夠很方 便的找到他想要的東西。(每當(dāng)使用國(guó)美商城的搜索功能時(shí),我都想問(wèn)候他們的產(chǎn)品設(shè)計(jì)人員)
Please provide the results of a two screening function when the content of your site, and may have the same keyword search results are in different categories, or is a shopping site, you will need to provide a screening function. In general, the user searches will be on the content of two screening, especially shopping website, job site. If you do not provide a screening function, users can only one by one to find it, though not like eight years of war, but the user experience is certainly very bad. But if you give users a screening function, such as: the price, brand, sales, I would like users will thank you, after all, so users can easily find what he wants. ( when using Gome store search function, I would like to greet their product design )

七、如果有可能,請(qǐng)給用戶提供拼寫(xiě)檢查工具用戶是會(huì)犯錯(cuò)的,當(dāng)用戶在搜索時(shí)輸錯(cuò)了關(guān)鍵字時(shí),可能就搜索不到他想要的東西了,客戶搜索的時(shí)候生成新的頁(yè)面有利于SEO網(wǎng)站優(yōu)化。 如果你為他提供一個(gè)拼寫(xiě)檢查工具,當(dāng)用戶犯錯(cuò)時(shí),提供給他一個(gè)正確的搜索關(guān)鍵字,我想用戶一定會(huì)感謝你的。否則,用戶就只能重新對(duì)他的內(nèi)容進(jìn)檢查修正了。
If possible, please provide the spelling tool users make mistakes, when the user when searching the wrong keywords, may not find what he wants, customer search when to generate a new page for SEO website optimization. If you offer him a spelling check tool, when the user makes a mistake, give him a proper search keyword, I would like users will thank you. Otherwise, the user would have to check on his content fixed.

八、搜索結(jié)果不要在一頁(yè)顯示過(guò)多條數(shù) 當(dāng)你的網(wǎng)站信息量大時(shí), 我想用戶搜索出來(lái)的結(jié)果數(shù)目肯定是比較大的。 但我們是否就 要全在一頁(yè)給他顯示完呢?還是一頁(yè)給他顯示一堆, 讓他滾動(dòng)個(gè)好幾屏再翻頁(yè)呢?如果你這 樣做,我想你會(huì)得到一片罵聲。在搜索結(jié)果頁(yè),最好別顯示太多,用戶可不希望滾動(dòng)條一直 拉不到底。一般情況下,顯示兩屏的搜索結(jié)果給用戶就行了。給用戶一個(gè)預(yù)期,可以讓用戶 更樂(lè)意的去查找他想要的東西。用戶的耐心有限,對(duì)于一個(gè)需要很久去完成的東西,最終用 戶的選擇將是放棄。 就像為什么現(xiàn)在的注冊(cè)填寫(xiě)頁(yè)都這么簡(jiǎn)單了, 就是因?yàn)橛脩舻哪托挠邢蓿?即使要用戶填一堆東西,也是分步填寫(xiě)。通過(guò)引導(dǎo)性的告訴用戶,你還有幾步就完成了,這 樣用戶心里有個(gè)預(yù)期,繼續(xù)填下去的動(dòng)力就會(huì)有,反之,放棄率是非常高的。
Search results are not in a page showing too much number when your website a large amount of information, I want the user search results must be relatively large number of. But whether we will all in one page show him over? Or a page show him a pile of, let him roll a good few screen then flip? If you do this, I think you will get a masheng. In the search results page, best not to show too much, the user may not want scroll bar has been pulling the end. In general, the two screen shows the search results to the user on the line. Give the user an expected, allows users to more willing to go to find what he wants. The user's patience is limited, for a long time to complete the things required, end users will be the choice to give up. Like why are registered to fill pages are so simple, because the user 's patience is limited, even if the user to fill out a bunch of things, is step by step to fill in. Through the guidance of telling the user, you have a few step is completed, the user could have expected, continue to fill the going will have, instead, the abandon rate is very high.

九、高亮顯示搜索的關(guān)鍵字 當(dāng)用戶搜索的是你網(wǎng)站中的文章內(nèi)容時(shí), 搜索結(jié)果最好高亮顯示用戶搜索的關(guān)鍵字, 這 樣比較方便用戶對(duì)搜索結(jié)果進(jìn)行瀏覽,篩選出他認(rèn)為有用的內(nèi)容進(jìn)行瀏覽。
Display search keyword when users search your website content, search results highlight the best user search keyword, this kind of comparison is convenient for users to browse search results, screening out he found useful content browsing.

十、搜索不到結(jié)果時(shí)請(qǐng)告訴用戶解決方法 用戶在搜索時(shí)很可能所輸入的關(guān)鍵字是你網(wǎng)站內(nèi)容中沒(méi)有的, 在用戶出錯(cuò)時(shí), 用戶希望 得到的是解決方法,而不只是告訴他你錯(cuò)了。
Search results not to tell the user when user search in the solution is likely to enter a keyword is the content on your site without, in user error, the user wishes to get solutions, not just tell him you're wrong.
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