客戶要建網站的10大疑慮
1 before starting a web site project, the customer does not know to do what kind of website, but I have an idea, do not worry about the website construction company customers want results. Luxuries China Marketing type website construction company in no sign can't do a lot of things, contract both sides stalemate, the phase delay both a lot of time.
2. 簽合同之前,網站建設公司銷售人員為了拿下客戶,各種需求統(tǒng)統(tǒng)答應,各種要求均口頭承諾。做的時候卻很難執(zhí)行。網站建設公司不講信用也屬此類。
Before the contract is signed, the sales staff website construction company in order to win customers, needs all promised, various requirements are oral commitments. Do but very difficult to implement. Website construction company do not speak credit also is such.
3. 設計階段,客戶明確知道想要什么,但是網站建設公司提供的設計稿不是客戶想要的,反復幾次都是這樣,耗時耗力。
The design phase, the customer clearly know what you want, but the draft design website construction company offers not the customers want, this is repeated several times, and time-consuming.
4. 網站項目執(zhí)行過程中,客戶需求會出現有前后不一,甚至前后矛盾的現象。有些時候客戶也不想這么做,但沒辦法,當初沒考慮那么多,當初網站建設公司也沒提醒他。
Website projects in the implementation process, the customer demand would appear to be inconsistent, even contradictory phenomenon. Sometimes customers do not want to do, but no way, was not so much to consider, at the beginning of the website construction company didn't remind him.
5. 網站項目測試階段,做工粗糙,不夠精致,需要反復修改打磨,耗時累心。此時客戶又著急網站上線,但沒太多時間放在網站糾錯和盯著網站修改上,因為客戶也是很忙滴。
The project site testing phase, rough work, not exquisite, need to be repeatedly modified grinding, time-consuming tired heart. At this time the customer and anxious website online, but not too much time on the site in the error correction and staring at the sites of modification, because the customer is very busy.
6. 項目上傳資料階段,客戶發(fā)現網站缺失很多資料,需要用心去思考、寫作(拼湊),有時候需要去拍照片,協(xié)調各部門去準備,然后收集、整理,再轉變成網頁表現形式。有的尚品中國營銷型網站建設公司不負責客戶上傳資料的,客戶還要學Photoshop裁切圖片,發(fā)布新聞和產品。
The project to upload data stage, customers find missing a lot of information, need to think, writing (together), and sometimes need to take pictures, the coordination of various departments to prepare, then collect, organize, and then into a webpage form. Some luxuries China Marketing type website construction company is not responsible for the customer to upload data, clients must learn Photoshop cutting picture, press releases and product.
7. 網站建設項目周期一般都是1個月左右,有的甚至更長。客戶每周都要向上級領導匯報工作進展,網站建設公司不會主動、定期跟客戶匯報,甚至網站建設公司對接人員不清楚當前工作狀態(tài)以及下一步工作計劃,客戶覺得不受重視,網站建設公司不專業(yè)。
Website construction period is generally 1 months or so, and some even longer. Customer weekly progress report to the superior leadership, website construction company will not take the initiative to the customer, regular reporting, and site construction company butt joint staff do not know the current working state and work plan for the next step, customers do not feel valued, not professional website construction company.
8. 從始至終,網站建設公司一直把自己定位是干活的、執(zhí)行層面的角色,無法給客戶出謀劃策,客戶讓干什么就干什么,有難度有變化就要加錢、加時間。客戶要是都懂,還找專業(yè)網站建設公司干嘛。
From the beginning to the end, the website construction company has been positioning itself to work, the implementation level of role, can not give customers give advice and suggestions, the customer to do what, difficult change to add money, add time. The customer if all understand, also looking for professional website construction company.
9. 網站維護階段,不知道網站會不會出問題,出問題后網站建設公司響應及處理的速度是否能跟上。
Web site maintenance stage, do not know the site will be a problem, the website construction company response problem and processing speed can keep up with.
10. 無法如期完成,對于有些客戶來說時間結點非常重要,可能是某日召開重要會議,可能是定期投放廣告等等,網站如期完成比糾結一些非至關重要細節(jié)要重要的多。
Can not be completed on schedule, is very important for some customers the time node, may be one important meeting, may be regular advertising, the site completed on schedule is more important than with some non essential details.
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